FAQ

Q

How many days is your mass production time usually?

A

Our mass production time is usually 30-45 days. According to different delivery requirements of customers, we can reduce the production time to 15-20 days at the earliest according to the current production order situation, so as to help customers solve urgent orders with emergencies.

Q

Which countries are your main target markets?

A

Our main target markets are USA, UK, Germany, France, Italy, Netherlands, China, Korea, Japan etc.

Q

Can I visit your factory?

A

Of course, you are welcome to visit our three major factories at any time. You only need to make an appointment with us in advance, and we will arrange professional business and production personnel to receive you.

Q

What Kind of International Express Delivery is Available?

A

We are High-Ranking Contracted Customer of DHL, FEDEX, UPS and Other International Express Companies. Partial Hot Lines Price are As Low As 20%. Make the Goods Quickly, Efficiently and Low Cost to Reach Your Hands.

Q

What are the options of product packaging?

A

For accessory type products, we usually use regular cartons for safe packing. For finished products, we can provide color box packaging, PP bags, etc. There are usually 5-10 packs of desiccant in the carton. We can customize any type of packaging according to customer requirements.

Q

What are your payment terms?

A

Our payment terms are that customers need to pay a 30% deposit before production, and the remaining 70% of the balance payment is paid off before shipment. When you become our VIP customer, the two parties can negotiate various types of payment terms.

Q

What is your custom production process?

A

First of all, we will confirm with the customer whether the product has drawings, samples or demand forms. Second, we will make corresponding quotations according to the information provided by customers. Third, after confirming the price, we will start the drawing and modeling of the pre-production sample and the development of the mold, and complete the production of the pre-production sample within 5-7 working days. After the customer receives the sample and confirms that there is no problem, the two parties negotiate to make a formal order and start mass production.

Q

Does your factory have any international certification?

A

Yes, We have BSCI, FSC, ISO9001, SGS, CARB&TSCA.

Q

What’s your MOQ? Do you Accept Mini Order?

A

Our MOQ is usually 500-3000 pieces, according to different specifications of products. We are happy to do any number of product custom developments for our VIP clients.

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